Service charter

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ARRIVAL / LEAVING – CHECK-IN / CHECK OUT TIME
Upon arrival day, the check-in will be available from 3.00 PM to 8.30 PM; for any sort of necessities, we inform you that early or late check-in is available upon request at an extra fee of 20 €/room.
Upon departure, we kindly ask to the clear the room within 11.30 AM. Late check out is available upon request and availability with a surcharge of 30% of the room daily rate.
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RESTAURANT
We inform you that, if you wish, dinner is available upon reservation: our restaurant offers a careful selection of dishes based on local products mainly from organic farming, in a relaxing and refined environment. Time: 7.45 – 9.30 PM
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CITY TAX
The city of Todi applies a tax of 1,50 €/night for adults ≥ 15 years (only for the first 4 consecutive nights) – not included in the rate
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RECREATIONAL, SPORT AND CULTURAL ACTIVITIES
We propose our guests many recreational and cultural activities, thanks to the collaboration of various partners, by reservation and subject to availability check:
– E-bike rental and/or excursions with expert environmental guide
– Riding lessons or horseback riding
– Trekking excursions
– Guided quad excursions
– Fishing tourism or fishing aperitif on Lake Trasimeno
– Rafting, canoeing or river walking
– Visit to wine cellar and wine tasting
– Hot air balloon trip
– Cooking lessons with our chef
– Artistic ceramic lessons in a laboratory in the heart of Todi
– Yoga lessons with an expert instructor
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PETS
We accepts small sized dogs (up to 8 kg) upon an extra fee of 15 €/day.
Useful information and service charter Hortus Natural Living
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PARKING
We have ample free parking for our guests. We have allocated parking spaces reserved for guests with mobility difficulties and in wheelchairs in points that allow easier access to any area of the structure.
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PRIVACY
Personal data and any other element learned by our Company during the course of the assignment will be subject to a bond of secrecy and will be treated in compliance with the confidentiality and rights of the person through the systematic application by us of specific protection measures. and guarantees prepared for both paper and electronic data processing and measured according to the specificity of the data itself (simple personal data or sensitive or judicial data). Pursuant to and for the purposes of Legislative Decree 196/03, the Customer is informed that his personal data will be processed only for the purposes determined by the contractual relationship for these purposes (including accounting and administrative purposes).
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BAR
At our bar you can find hot and cold drinks, wines, spirits, bitters and liqueurs, as well as selected products for a quality aperitif. For lunch, our bar can arrange a light lunch with reservation by 10 am. For guests staying at our facility, the cost will be charged directly to the room bill.
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BREAKFAST
To limit waste and be able to offer you the best fresh products, we ask you to order breakfast the previous evening, using a special card to be delivered to the reception. It will be served from 8 to 11 in the square in front of the reception or, at the time you indicate, in your room or in the outdoor area of your room (where present) at a surcharge of € 5 per person.
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HOUSEKEEPING
We offer a daily room cleaning service.
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WI-FI CONNECTION
Free Wi-Fi connection is available in all areas of our structure for our guests.
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PLAYGROUND AREA
It offers a swing, wooden house, table football and ping pong table, is available for our younger guests. Adult supervision is required.